Slot Excellence Assessment
MicroFirst Gaming’s Slot Excellence Assessment will help you find any problems and increase revenue at your Casino. Our Slot Excellence Assessment is a non-intrusive process that carefully sifts through the details of thousands of system transactions, searching for unusual conditions. The automated process performs an extensive, in-depth analysis of your slot floor. The results will help you identify operational inefficiencies, possible theft, lost revenue and customer dissatisfaction, enabling you to optimize revenue opportunities, improve security, and enhance your overall patron experience.
There are two tiers of service available: The BASIC tier is an independent evaluation that will provide the security of knowing things are going well on your slot floor, or notifying you if they are not. The ADVANCED tier includes high importance areas where an in-depth independent verification and findings are crucial to your operations.
SOME FEATURES INCLUDE:
• Revenue Impact
• Slot Security Concerns
• System/Network Issues
• Excessive System Problems
• Excessive Network Traffic
• Excessive Rating Offenders
• Excessive Game Errors
• Patron Satisfaction Level
• Keypad / Touch Screen Errors
• Unaccounted Ticket Prints
• Repeated Ticket Printing Problems
• Suspicious Activity
• Suspicious Card Use
• Suspicious Jackpots
• Unauthorized Coin Credits
• Bonusing
Download our Slot Excellence Assessment Fact Sheet here.
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